TIDAK. 01
Akun & penagihan
Perubahan langganan, pengembalian dana, kwitansi, faktur, kursi tim, dan pembelian kredit.
Subject: Account
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Pertanyaan, kemitraan, pers, atau masalah produk? Kami membaca setiap pesan dan membalas dalam 24 jam pada hari kerja.
Perubahan langganan, pengembalian dana, kwitansi, faktur, kursi tim, dan pembelian kredit.
Masalah kualitas data, fitur yang rusak, kegagalan integrasi, atau penurunan performa.
Batas permintaan khusus, dukungan dedikasi, lisensi multi-kursi, dasbor white-label, dan lisensi data.
Kolaborasi konten, integrasi bursa, kemitraan riset, dan program afiliasi.
Permintaan wawancara, kutipan, referensi data, dan briefing jurnalis seputar kripto dan pasar keuangan.
Pengungkapan kerentanan secara bertanggung jawab dan masalah keamanan: harap sertakan langkah-langkah reproduksi.
Blockcircle adalah platform intelijen pasar keuangan remote-first yang didirikan pada 2021 oleh Basel Ismail. Tim kami beroperasi secara global di Amerika Utara, Timur Tengah, dan Asia Tenggara, dengan co-founder yang memimpin Blockcircle MENA, Blockcircle Indonesia, dan Blockcircle SEA operasional regional.
Untuk kisah pendirian lengkap, biografi kepemimpinan, dan kredensial tim, kunjungi halaman Tentang Kami. Untuk harga langganan, lihat Harga. Ketentuan hukum didokumentasikan dalam Syarat & Ketentuan dan Kebijakan Privasi.
Email support@blockcircle.com from the address associated with your Blockcircle account. Our support team typically responds within 24 hours on business days. For billing and subscription questions, include your account email and a brief description of the issue.
Email support@blockcircle.com with a description of the bug, your browser and operating system, the URL where it happened, and any screenshots or console errors. Our engineering team reviews every bug report and will follow up with a resolution or a workaround.
Yes. Blockcircle offers institutional tiers with custom API rate limits, dedicated support, multi-seat licensing, and white-label dashboards for funds, trading desks, and research firms. Email support@blockcircle.com with 'Institutional inquiry' in the subject and we will route you to the right team.
Yes. We partner with content creators, research firms, exchanges, and data providers. Email support@blockcircle.com with details of the partnership you have in mind (distribution footprint, audience, integration surface area) and we will review every proposal.
Within 24 hours for all Free and Pro subscribers. Institutional and Enterprise customers receive priority response times governed by their service agreement. Weekend and holiday inquiries are answered on the next business day.
Cancel at any time from your Account settings page. First-time monthly and annual subscriptions are covered by our 7-day money-back guarantee. Email support@blockcircle.com from your account address within 7 days of the initial charge and we will process a full refund. Credit packs are non-refundable once used.
Telusuri katalog produk lengkap, panduan pengguna, atau bandingkan paket harga.